ph: 1300 648 2151

Our Guarantee

When organising finance for the purchase of a home, there is usually a finance clause that you have meet that requires you, the purchaser to obtain unconditional finance approval. As this clause is generally only 10 working days from the date of the contract, there is no time to delay and in some cases, no second chances. This is why it is crucial that you deal with a Stallion Mortgage Broker about the best way to proceed and reduce the risk of losing your dream home.

Because there is so much riding on everyone doing their part, we felt that as you are entrusting us with a great deal of responsibility, we have introduced a Service Guarantee. This guarantee assures you that once your contract has been accepted and we have already provided you with a pre approval, we will:-

  • Have your loan submitted within 8 hours from the last documents being received
  • Provide you with a confirmatory email advising your loan has been submitted
  • A phone call/email advising you the conditions that has been determined by the lender
  • Assistance with obtaining the additional information (if required) and submitting within 8 hours once received
  • A phone call/email detailing when the valuation will be ordered
  • A phone call/email advsing you the receipt of the valuation and the value
  • Once the Unconditional Approval has been recieved, we will call and email you with the good news
  • Fax your Solicitor with the Unconditional Advise
  • Advise you once the Home Loan Documents are to be issued
  • Finally confirm with you once settlement has been booked

While there are also many different scenarios that will and do occur, we are not limited to just doing the above commitments. We also will guarantee that we will respond to any point of contact within four working hours. If for whatever we fail to meet these commitments, we'll shout you a book of 10 movie tickets.

Call us NOW on 1300 889554, APPLY NOW for your award winning home loans or Quick Enquiry